Remote Virtual Assistant – Customer Service VA
Full Time (Office based), Full Time (Office based) Flexi, Full Time (Remote), Full Time (Remote) Flexi, Part Time (Office based), Part Time (Office based) Flexi, Part Time (Remote), Part Time (Remote) Flexi
Angeles City, Cebu, Denpasar (ID), Manila
Posted 10 months ago
We are seeking a Virtual Assistant to provide administrative aid to our team while working remotely. As a Virtual Assistant, your duties will include a variety of administrative tasks such as responding to emails, arranging meetings, and organizing travel plans. A strong Internet connection is essential for this role, along with proficiency in using communication tools like Skype. Ultimately, you should be capable of managing administrative projects and delivering excellent work with minimal supervision.
Virtual Assistant Responsibilities:
– Formulate a social media content plan weekly or monthly to engage the target audience.
– Create platform-specific content and post it on the designated social media channels.
– Be a collaborative team player who can work responsibly both independently and in collaboration with others.
– Be a highly motivated, hardworking professional with a willingness to learn.
– Have experience managing paid social media campaigns.
– Develop a strategy for social media to boost engagement, increase followers, and drive conversions.
– Work closely with the Graphic Designer to create and post original content and content that complements weekly editorial updates on social media platforms (Instagram, Facebook, LinkedIn).
– Capable of making phone calls and booking appointments.
– Understand how chatbots function.
– Monitor Google Analytics reports weekly and monthly, observing site traffic.
– Be proficient in Content Marketing and knowledgeable in SEO.
– Be skilled in social media marketing.
– Possess strong online research abilities.
– Analyse Google Analytics outcomes and adjust website campaigns accordingly.
– Develop and maintain relationships with social media “influencers.”
– Edit, optimise, and export images for various platforms.
– Manage and update the content on the client’s website regularly.
Requirements:
– Exceptional English communication abilities (both verbal and written).
– Knowledge of MS Word, Excel, Outlook, Google Docs, PowerPoint.
– Willingness to work across different time zones.
– Possess strong organisational, creative, and critical thinking skills to meet multiple deadlines efficiently and accurately.
– Be a highly motivated and hardworking professional with a willingness to learn.
– Be knowledgeable in social media marketing.
– Have experience with Facebook, Instagram, and LinkedIn.
Must Have:
– A PC or laptop with a minimum of Windows 10 installed.
– A stable internet connection of at least 5 Mbps with a backup option such as pocket WiFi or Mobile Data.
– A headset with an active noise-cancellation microphone.
– A dedicated workspace free from noise and distractions.
Here are several reasons to join us:
– Flexible working hours: You have the option to work from home. For over fifteen years, we have allowed our employees to work from their homes.
– Opportunities for Growth and Career Advancement: We promote from within and offer excellent growth opportunities, enabling you to advance in your career.
– “We First, Not Me First”: We cultivate a culture prioritising teamwork and collaboration, emphasising collective goals over individual interests.
– No BORING meetings: We limit meetings to 1-2 team sessions a month to maximise productivity and minimise unnecessary interruptions.
– No Micromanaging: We trust our team members to complete their work without constant oversight, fostering autonomy and responsibility.
– Let’s conduct work with Integrity: We emphasise integrity in all our work, ensuring ethical practices guide our decisions and actions.
– Time: We value work-life balance and provide time back to our employees. Whether it’s attending gym sessions in the afternoon, going to dance recitals or school plays, or leaving early for personal activities, we support a healthy integration of work and life.
– No Office Politics: We actively discourage gossip and petty conflicts, promoting a positive and harmonious work environment. Any concerns or cultural issues are addressed directly.
– Work from Anywhere: In this role, you can work almost anywhere as long as you have access to WiFi and a phone. Communication technologies like Google and WhatsApp facilitate seamless interaction with clients globally.
– Company-Centric, Not Industry-Centric: We offer the chance to work with clients in any sector that matches your interests and skills, providing a diverse and dynamic work experience.
Job Description
| Job Category | Administration, Advertising, Customer Service, Easy Outsourcing, Employment / Recruiting / Staffing, Human Resources, IT Services, Marketing, Sales / Marketing |